Creative Virtual’s conversational platform V-Person enhances customer expereinces with advanced self-service.
Cloud Contact Center solutions provider LiveOps has announced the immediate availability of LiveOps Visual and LiveOps Visual Advantage, powered by Glance Networks, a provider of visual engagement solutions. As LiveOps notes, LiveOps Visual, a standalone co-browsing and screen-sharing solution, and the new LiveOps Visual Advantage, integrated with the Salesforce desktop, blend visual engagement with voice, […]
Have you noticed how fast this site loads? Here’s a speed test I just ran: Go ahead and test it out, here are a few site speed testing services you can try: Pingdom Tools GTMetrix WebPageTest So what’s the secret sauce? Well it’s none other than SiteGround’s GoGeek hosting package. If you’ve been involved in […]
Competition is so stiff that companies have to constantly re-strategize to even remain in the running- let alone getting an edge. Remaining connected to customers, understanding them and anticipating their needs is a large slice of the ever-evolving customer experience pie and Perficient is all set to showcase the much touted Oracle customer experience (CX) […]